Access for the Disabled
Red Rocks follows the 2010 ADA guidelines regarding the sale of accessible seating. Patrons requiring special seating accommodations must request them at the time of purchase. Patrons may purchase up to 3 companion seats adjacent to their accessible seat if available. Due to ticketing procedures, only Row 1 and Row 70 ticket holders and their ticketed companions can be accommodated in these ticketed rows. When available, tickets can be purchased or picked up at the Red Rocks Box Office. The Box Office is accessible and located near Entrance 2 and has a drive-up window for your convenience.
Tickets for unsold accessible seating may be released for sale to individuals without disabilities:
- When all non-accessible tickets have been sold;
- When all non-accessible tickets in a designated seating area have been sold and the tickets for accessible seating are being released in the same designated area; or
- When all non-accessible tickets in a designated price category have been sold and the tickets for accessible seating are being released within the same designated price category. Note: Wheelchair spaces are 36” wide.
Designated accessible parking for persons with disabilities is in two locations. Please check your tickets for the locations of your seats before parking. For access to the top of the amphitheatre, Row 70, parking is available in the Top Circle Lot. For access to the front row, Row 1, the parking is at the Upper South Lot. A valid, appropriate disabled placard or license plate is required to park in a space identified as reserved for persons with disabilities. The person that the registration of the Accessible Parking hang-tag or license belongs to, must be in the vehicle, and identification is required. All park entrances can access all parking lots.
Guests should arrive as early as possible to ensure space availability and to reach their seats prior to show time. All parking is ‘first come, first served’. Guests that require to be dropped off and/or picked up may do so at the Top Circle Lot or Upper South Lot, depending on their seat location. Typically, amphitheatre doors open 1 1/2 hours prior to advertised event time; parking lots open 1/2 hour prior to door time.
Top Circle Lot — This paved circular lot can accommodate up to 23 vehicles with access aisles adjacent to each space. These spaces are for guests possessing tickets for Row 70 or who are mobile enough to access their designated seats. Although the Top Circle Lot is reachable from any of the four entrances to the park, guests who need to park there should use park entrance 1, West Alameda Parkway.
Upper South Parking Lot — There is a paved area in this lot that can accommodate up to 30 vehicles with access aisles adjacent to each space. Access to the amphitheatre from this lot is via the Accessible Shuttle which will take you up the backstage road to an ADA graded ramp to Row 1. Although the Upper South Parking Lot is reachable from any of the four entrances of the park, guests who need to park there should use park entrance 3 - Red Rocks Park Road to Ship Rock Road.
Trading Post Parking Lot — There are 5 permanent handicapped spaces at the Trading Post for Trading Post business only.
Red Rocks Amphitheatre operates shuttle vehicles to transport guests with disabilities or mobility impairments from the Upper South Parking Lot to the ramp accessing the first row of the amphitheatre. Shuttles begin 30 minutes prior to the advertised door time and end after the conclusion of the show when all those that need it are returned to their vehicles.
Accessible restrooms are available at the bottom and top of the amphitheatre. At the bottom of the amphitheatre, restrooms are located adjacent to the First Aid Station near the shuttle drop off point and a family restroom at the North Concession Stand. At the top of the amphitheatre, accessible family restrooms are adjacent to Row 70. There are also accessible restrooms inside the Visitor Center. Access to the Visitor Center is via an elevator located inside the plaza level entrance.
Service animals are permitted and admitted into the amphitheatre. Each service animal must remain with its owner and be restrained. If any service animals interfere with other guests, corrective action may include rearranging seating or removal of the service animal from the amphitheatre.
Merchandise and Concessions
Concession stands are accessible from both accessible seating sections and are indicated on the map. Accessible seating is located at the top of the amphitheatre in Row 70 and at the front of the amphitheatre in Row 1.
Parking Privileges Violation
Parking is not allowed in any access aisles. Management reserves the right to take appropriate action regarding misrepresentation of parking privileges which may include ticketing and towing cars at owner’s expense, reporting of misuse of handicapped plate/tag to Colorado Motor Vehicle for possible revocation of parking privileges, and/or criminal charges.
For accessibility questions, please contact Guest Services Manager, Steve Jorgensen at (720) 865-2477 or by email at firstname.lastname@example.org.