Stub Hub

Visitor Info

Accessibility

at Red Rocks

For information regarding accessibility features, policies and recommendations for your visit at Red Rocks Amphitheatre, please select from the appropriate links below:

Wheelchair Accessible
Limited Mobility
Deaf and Hard of Hearing
Low Vision and Blind
Ticketing
Parking
Accessible Shuttle
Restrooms, Merchandise and Concessions
Service Animals
Contact Us

Wheelchair Accessible
Rows 1 and 70 of Red Rocks Amphitheatre are wheelchair accessible. Concertgoers who require the use of either location must purchase accessible tickets prior to the event for Row 1 or Row 70 to sit in these seats. Due to architectural barriers and fire hazards, we cannot guarantee an accommodation without a Row 1 or Row 70 ticket.

Wheelchair accessible seats are 36” x 12.” If you require the use of a wheelchair you may choose to remain in your wheelchair or transfer to a folding chair, in which case our staff will be glad to store your wheelchair on the side of Row 1 or Row 70. 

If you need additional assistance during the show and are unable to notify an event staff member you can utilize our text service system by texting “RR” along with your message to 69050. Our staff will respond immediately with appropriate information and/or dispatch assistance to your location, if necessary. 

Limited Mobility
If you do not require the use of a wheelchair, but have difficulty walking long distances or would benefit from mobility assistance, accessible seating is available in Row 1, Row 2 and Row 70. If you do not have an accessible ticket or prefer to sit in another location, consider the seating arrangements of the concert you are attending to determine the best option for you. 

If you are seated in Rows 2-35 in a reserved seat close to the stage or have General Admission (when general admission seating is near the stage), consider using Entrance 3, parking in the Upper South Lot and taking the accessible shuttle to reduce the distance of travel to your seat. 

If you are in a reserved or general admission seat in Rows 36-69, near the top of the amphitheater consider using Entrance 1, and parking in the Upper North lot or getting dropped off at the Top Circle Lot. If you are being dropped off, please instruct your driver to arrive back at the Top Circle Lot no later than 45 minutes prior to the end of the show to ensure they do not get caught in one-way traffic during egress. The event end time will be updated on our phone recording on the day of the show. Please call 720-865-2494 to reach the updated phone recording.

If you need additional assistance during the show and are unable to notify an event staff member you can utilize our text service system by texting “RR” along with your message to 69050. Our staff will respond immediately with appropriate information and/or dispatch assistance to your location, if necessary. 





Deaf and Hard of Hearing
To request an interpreter or assisted listening device, please submit a request on our Contact Us page no later than 7 days prior to your ticketed event date. Select the “Accessibility” department and provide the following information: date of event, ticketed seats, and specific needs and/or questions.

Row 2, seats 6-21 are reserved for patrons who have low-vision, are blind, deaf or hard of hearing. Concertgoers who require the use of this location must purchase accessible tickets prior to the event to sit in these seats. 

If General Admission is in the front of the amphitheater for an event, concertgoers have the option to arrive early and sit near the front. If an event requires reserved seating and tickets for Row 2 have sold out, we recommend calling AXS at 888-929-7849 to determine if other seats available near the front. 

If you need additional assistance during the show and are unable to notify an event staff member you can utilize our text service system by texting “RR” along with your message to 69050. Our staff will respond immediately with appropriate information and/or dispatch assistance to your location, if necessary. 

The policy for requesting an ASL (American Sign Language) interpreter at Red Rocks is: although Red Rocks Amphitheatre will make every attempt to fill requests for interpreter service, there is no guarantee for any request submitted less than 1 week (7 days) prior to the event.

Blind or Low Vision
Row 2, seats 6-21 are reserved for patrons who have low-vision, are blind, deaf or hard of hearing. Concertgoers who require the use of this location, must purchase accessible tickets prior to the event to sit in these seats. 

If General Admission is located in the front of the amphitheater for an event, concertgoers have the option to arrive early and sit near the front. If an event requires reserved seating and tickets for Row 2 have sold out, we recommend calling AXS at 888-929-7849 to see if there are other seats available near the front.

Our venue has an I-MAG screen on the south side of the stage. Magnified live video and important messages are displayed during the event on a 20’ x 12’ Daktronics 10MM LED screen and can be viewed from any seat in the amphitheater. 

If you need additional assistance during the show and are unable to notify an event staff member you can utilize our text service system by texting “RR” along with your message to 69050. Our staff will respond immediately with appropriate information and/or dispatch assistance to your location, if necessary. 

Ticketing
To purchase wheelchair accessible or limited mobility tickets, visit our event calendar or AXS.com to locate the specific event you would like to attend. If you are on the Red Rocks website, select “PURCHASE TICKETS” on the event page. Once on the website for AXS, select “GET TICKETS” under “ACCESSIBLE SEATING.” 



Select the appropriate tickets you require: wheelchair accessible, limited mobility, low vision, blind, deaf or hard of hearing.



After selecting the tickets you require, select the quantity and price point you wish to purchase. You will be asked to attest that you require accessible seats and will be prompted to payment options.

Accessible seating offers are for individuals with disabilities and their companions only. By purchasing accessible seating, the purchaser attests that he/she requires the ticket or he/she is purchasing the tickets for someone who requires the features of an accessible seat. If accessible seating is purchased fraudulently, the purchaser will be subject to investigation and/or relocation.



Red Rocks follows the 2010 ADA Revised Requirements regarding the sale of accessible seating. Patrons requiring accessible seating accommodations must request them at the time of purchase. Patrons may purchase up to 3 companion seats adjacent to their accessible seat pending availability. Due to ticketing procedures, only Row 1 and Row 70 ticket holders and their ticketed companions can be accommodated in these ticketed rows. When available, tickets can be purchased or picked up at the Red Rocks Box Office only on the day of show. The Box Office is accessible and located near Entrance 2. 

Accessible tickets are for patrons who require accessibility at Red Rocks Amphitheatre. However, tickets for unsold accessible seating may be released for sale to individuals without disabilities in the following situations:

1.    When all non-accessible tickets have been sold;
2.    When all non-accessible tickets in a designated seating area have been sold and the tickets for accessible seating are being released in the same designated area; or
3.    When all non-accessible tickets in a designated price category have been sold and the tickets for accessible seating are being released within the same designated price category. Note: Wheelchair spaces are 36” wide.

For the 2010 ADA Revised Requirements Red Rocks enforces regarding ticket sales and accessible seating, please click here

Parking
Non-Event Parking - Accessible parking is available during non-event hours at the Top Circle lot for patrons who wish to access the Visitor Center and Top Plaza. There are also 3 permanent accessible spaces for people with disabilities at the Trading Post for Trading Post business only.

Event Parking - A valid accessible parking placard or license plate is required to park in a space identified as reserved for persons with disabilities. The person with whom registration of the accessible parking hangtag or license belongs to, must be in the vehicle and identification will be required. All parking is ‘first come, first served,’ so guests should arrive as early as possible to ensure space availability and to navigate to their seats prior to event start time. Typically, amphitheater doors open 1 1/2 hours prior to event start time.  To confirm event door time please check the event on the Red Rocks website or contact 720-865-2494 for an up-to-date audio recording on the day of the show. 

Since Red Rocks Park is open to the public, most parking lots are open all day; however, official show parking will begin 2 hours prior to event door time. If you park your vehicle prior to official show parking, you may be asked or forced to relocate if your vehicle is parked improperly. Please respect the instructions of parking personnel and contact a supervisor for additional assistance, concerns or questions. 

Designated accessible parking for persons with disabilities during events is in two locations: the Top Circle Lot and the Upper South Lot. Please check your tickets for the locations of your seats before parking your vehicle to ensure the shortest path of travel. Park entrances 1, 2 and 3 access all parking lots, however, we have listed recommendations for parking based on seat location below. 

If you or your guests are seated near the top of the amphitheater (Rows 36-70):
Top Circle Lot or Upper North Lot— If you possess an accessible parking placard or hangtag, we recommend parking in our accessible parking lot near the top of the amphitheater, the Top Circle Lot.  This lot is a paved circular lot that can accommodate up to 23 vehicles with access aisles adjacent to each space. These spaces are for guests possessing tickets for Row 70 or who are able to access their designated seats without additional assistance. Although the Top Circle Lot is reachable from entrances 1, 2 and 3, guests who need to park there should use park entrance 1, West Alameda Parkway. The distance from the Top Circle Lot to Row 70 is approximately 500 feet. 

If you do not possess an accessible parking placard or license plate, parking is available near the top of the amphitheater in the Upper North Lot.  The route from the Upper North to the seating area is not wheelchair accessible and requires a short path of travel, which includes stairs. Although the Upper North is reachable from entrances 1, 2 and 3, guests who need to park there should use park entrance 1, West Alameda Parkway.

If you decide it is best to be dropped off near the top of the amphitheater, we recommend taking entrance 1 and notifying parking staff that your driver will be performing a “drop off” at the Top Circle Lot. To be picked up at the Top Circle Lot after an event, the driver of the vehicle must notify parking staff they will be “picking up” and arrive at the Top Circle Lot 45 minutes prior to the end time of the show, as the road travels one-way during egress. The end time of the event will be updated in the day of show recording on our customer service phone line 720-865-2494.

If you or your guests are seated near the bottom of the amphitheater (Rows 1-35):
Upper South Parking Lot — If you possess an accessible parking placard or hangtag, we recommend parking in the accessible section of the Upper South Lot. There is a paved area in this lot which can accommodate up to 30 vehicles with access aisles adjacent to each space. Access to the amphitheater for concerts from this lot is via the accessible shuttle which will take you up the backstage road with the drop off destination at the bottom of a graded ramp to Row 1. Although the Upper South Parking Lot is reachable from entrances 1, 2 and 3, guests who need to park there should use park entrance 3 - Red Rocks Park Road to Ship Rock Road. 

If you do not possess an accessible parking placard or license plate, parking staff will direct you to park in the closest available space in the Upper South Lot. You may still utilize the accessible shuttle without an accessible parking placard, hangtag or accessible ticket. 

Accessible Shuttle
Red Rocks Amphitheatre operates shuttle vehicles to transport guests with disabilities or mobility impairments that possess tickets for the front section of the amphitheater. Shuttles will begin transporting guests 30 minutes prior to door time from the paved section of the Upper South Accessible parking lot. Guests who require the use of a wheelchair will be asked to present a Row 1 ticket to gain access to the shuttle. All other guests utilizing wheelchairs will be directed to park in the Top Circle Lot with access to Row 70. From the Upper South parking lot, guests will be transported to the South Gate, the same location that those who use the South ramp will arrive. From the shuttle drop off, a ramp approximately 275 feet long will lead guests to Row 1. If guests have tickets that are located in a row other than Row 1, they will navigate to their ticketed seats from this location. During and after the show, the shuttle will pick up from South Gate, the same location guests are dropped off at prior to the show, and will continue operating until all patrons requiring the shuttle have returned to their vehicles.

Parking Privileges Violation 
Parking is not allowed in any access aisles. Management reserves the right to take appropriate action regarding misrepresentation of parking privileges which may include ticketing and towing cars at owner’s expense, reporting of misuse of disability plate/tag to Colorado Motor Vehicle for possible revocation of parking privileges, and/or criminal charges.

Restrooms, Merchandise and Concessions
Accessible restrooms are available at the bottom and top of the amphitheater. For patrons seated in Row 1, accessible bathrooms are available at the North Concession Stand and on the South Ramp, located to the left and right of the stage on the South ramp and at the north concession stand. At the top of the amphitheater, accessible family restrooms are adjacent to Row 70. There are also accessible restrooms inside the Visitor Center. Access to the Visitor Center is via an elevator located inside the plaza level entrance.

Concession stands are accessible from both accessible seating sections and are indicated on the map. Accessible seating is located at the top of the amphitheater in Row 70 and at the front of the amphitheater in Row 1.

Click here for our concessions map.

Service Animals
Service animals are permitted and admitted into the amphitheater. Each service animal must remain with its owner and be restrained. If a service animal interferes with other guests, corrective action may include rearranging seating or removal of the service animal from the amphitheater.

The work or tasks performed by a service animal must be directly related to the individual’s disability.

ADA requires the animal to be on a leash, unless physically prohibitive, and under the control of the handler at all times.

The animal must be housebroken; the venue is not responsible for cleaning up after the animal.

Emotional support animals, or comfort animals, and therapy dogs are not service animals under the ADA Guidelines and are not admitted in the venue.

Miniature horses are acceptable if they have been individually trained to do work or perform tasks for individuals with disabilities.

Staff can ask service animals to be removed from the premises if the animal is out of control and the handler does not take effective action to control it or if the animal is not housebroken. If service animals are removed, they cannot be tied up or left unattended.

Contact Us 
Please contact us with further inquiries.

PLEASE SIGN UP IN ORDER TO RECEIVE REGULAR UPDATES AND NEWS FROM Red Rocks and DENVER Arts & Venues.
*First Name: *Last Name: *Newsletters: